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##### IT Support

High
#TK0003

##### Laptop Issue

Open

Assigned to Daniel

Updated 22 hours ago

9 Comments

Delete

Last Comment from Support Agent Angio

Switch on the side panel & update the OS, Login in to the device manager and update the password

Reply

##### Maintenance

Low
#TK0004

##### Air Conditioning Problem in Classroom

InProgress

Assigned to Teresa

Updated 20 hours ago

15 Comments

Delete

Last Comment from Support Agent Angio

Switch on the side panel & update the OS, Login in to the device manager and update the password

Reply

##### Transportation Issue

Medium
#TK0003

##### School Bus Route Issue

Closed

Assigned to James

Updated 15 hours ago

12 Comments

Delete

Last Comment from Support Agent Angio

Switch on the side panel & update the OS, Login in to the device manager and update the password

Reply

##### Library

Medium
#TK0002

##### Library Book Request

Reopened

Assigned to Reopened

Updated 05 hours ago

13 Comments

Delete

Last Comment from Support Agent Angio

Switch on the side panel & update the OS, Login in to the device manager and update the password

Reply
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#### Ticket Categories

Internet Issue
2 0
Computer
2 1
Redistribute
1
Payment
2
Complaint
3 1

#### Support Agents

Hellana
2 0
Teresa
2 1
Daniel
1
Willie
2

##### Laptop Issue

Open

##### IT Support

#TK0003 Low

Assigned to Teresa

Updated 22 hours ago

Note! This ticket is closed. If you want to re-open it, just post a reply below.

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###### James Hendriques

Updated 5 hours ago

##### Impact on Work

This issue disrupts meetings, delays task completion, and affects my overall productivity.

Screenshot.png
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9 Comments

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Attachment Post Comment

###### Support Agent Angio

Updated 5 hours ago

Switch on the side panel & update the OS, Login in to the device manager and update the password

Reply

5 Comments

###### Marilyn Siegle

Updated 6 hours ago

Check the System and Application logs in the Event Viewer for warnings or errors that coincide with the times the freezes occur.

Reply

7 Comments

###### Brian Foust

Updated 8 hours ago

Check the System and Application logs in the Event Viewer for warnings or errors that coincide with the times the freezes occur.

Reply

9 Comments

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